At Baratta Clinic, we are committed to protecting your privacy and complying with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect personal information such as your name, contact details, date of birth, medical history, and payment details when you book an appointment, purchase products, complete consultation forms, or sign up for our newsletter.

2. How We Collect Information

We collect information directly from you via our website forms, online booking system, email, phone, and in-person consultations. We may also collect information through cookies and analytics tools when you use our website.

3. Use of Your Information

We use your information to provide our services, process payments, deliver products, send appointment reminders, and communicate relevant updates or promotions (only if you have opted in).

4. Disclosure of Information

We may share your information with third-party service providers such as Stripe, PayPal and Afterpay (for payments), and platforms for bookings and email marketing, only to the extent necessary to perform our services. We do not sell your information to third parties.

5. Medical Records

All medical information is handled in accordance with health privacy laws and stored securely. Only authorised clinical staff have access to your medical records.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date.

8. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies in your browser settings, but this may affect website functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any privacy concerns or wish to make a complaint, please contact us at info@barattaclinic.com.au.