Website Terms & Conditions

These Terms & Conditions govern your use of the Baratta Clinic website, our online booking system, and our e-commerce store. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. General Information

Baratta Clinic provides cosmetic medical services and skincare product sales in accordance with Australian law and regulatory guidelines. Our clinic is located in Victoria, Australia. All information provided on this website is of a general nature and is not a substitute for professional medical advice.

2. Eligibility for Services

All cosmetic treatments are subject to a medical consultation to determine your suitability. We do not guarantee results, as outcomes vary between individuals.

3. Online Bookings

By making a booking online, you agree to provide accurate and complete information. We may require a deposit to secure your appointment. Cancellations or rescheduling must be made at least 24 hours in advance, otherwise your deposit may be forfeited.

4. E-commerce Purchases

We sell skincare and related products through our online store. All prices are in Australian dollars (AUD) and include GST unless otherwise stated. Payment must be made in full at the time of purchase. We offer shipping within Australia and internationally, with costs and delivery times outlined at checkout.

5. Returns & Refunds

Due to the nature of our products, we cannot accept returns for change of mind once packaging has been opened. If a product is faulty or damaged, please contact us within 7 days of delivery for a replacement or refund in accordance with Australian Consumer Law.

6. Medical Disclaimer

The content on this website is for general informational purposes only and should not be considered medical advice. All procedures carry risks and results vary between individuals. A personal consultation is required before any treatment to assess suitability.

7. Use of Third-Party Services

We use third-party providers for online booking (e.g., Cliniko), payment processing (e.g., Stripe, PayPal), and email marketing (e.g., Mailchimp, Klaviyo). Your information may be shared with these providers solely for the purpose of delivering our services.

8. Limitation of Liability

To the extent permitted by law, Baratta Clinic is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, our services, or our products.

9. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts of Victoria.

10. Compliance Statement

Baratta Clinic supports ethical advertising and patient safety. All information presented complies with the Health Practitioner Regulation National Law and the AHPRA Guidelines for Cosmetic Procedures (2025).

11. Contact Us

For any questions about these Terms & Conditions, please contact us at info@barattaclinic.com.au.